FAQ

Frequently Asked Questions (FAQ)

1. What are your shipping times?
We ship worldwide. Orders are processed within 1–2 business days. Delivery depends on your location, usually between 7–15 business days.

2. Do you provide tracking numbers?
Yes, all orders are shipped with a track & trace code.

3. Can I return an item?
Yes, you may return items within 14 days after delivery if unused and in original packaging. Contact us at info@gemora.nl for instructions.

4. What payment methods do you accept?
We accept iDEAL, PayPal, Visa, Mastercard, Klarna, and other secure methods.

5. Are your products safe for sensitive skin?
Most of our jewelry is made from stainless steel, copper or alloy with plating. Many items are nickel-free and hypoallergenic, but always check the product description.

6. Do you offer wholesale or dropshipping?
Yes, contact us at info@gemora.nl for more details.